At Myhomeworkempire.com we are committed to delivering high-quality discussion board assignments help to our customers. We strive to ensure the security of all transactions between you and us. For this reason, we have a clear, progressive, and customer-oriented money-back guarantee policy in place. Use it to exercise full control over your transactions.
With this guarantee, you can even cancel an order if necessary. Note that we process all refund requests within 24 hours. And now to tee off, let’s look at various situations in which you can ask for a refund.
Carefully read the following Money Back Guarantee Policy. It is the foundation of a legally binding agreement between you (the client) and My Homework Empire (the Company).
But what are the circumstances entitling you for a refund?
Here are the appropriate cases and their associated steps. If you have doubts regarding any of our terms, contact us for clarification.
It rarely happens that we are unable to deliver orders when required. Even so, we understand the importance of sticking to deadlines. My Homework Empire writers are professionals who take great care in the delivery of timely discussion assignments post help. Sometimes unforeseen circumstances may affect the delivery of an order greatly inconveniencing you.
But we do highly regret these outcomes. If that happens and we cannot deliver a solution within the appointed deadline, you are eligible for a full refund. Simply notify our support staff with your reasons. Relay your request using any of our approved communication channels listed on our Contact Us page. But lodge your request within 24 hours of an order’s initial deadline.
Note that a refund will not be forthcoming if: a solution (a new order or a revision) was uploaded late and you need to use it. If this happens, reach out to our support team for more details on how to secure a refund.
Caveat! We are not responsible if lateness occurs because of delayed submission of materials, critical clarifications, or instructions. Still, we have your best interests at heart. So, if this situation occurs, we recommend getting in touch with us immediately. Based on your needs, we shall provide a workaround.
Contact our support team once you notice you have placed two orders instead of one. Let them know which order you want to keep. They will immediately assist you. What if you are not sure how many orders you have? Simply let us know and we shall resolve any misunderstandings. Remember our support team is available 24/7 from anywhere. So, make good use of this resource whenever you have challenges.
Likewise contact our support staff if you paid for an order several times. Be sure to include screenshots of duplicate transactions and/or receipts from the payment processor. Our billing department will review your request accordingly. Upon confirmation, we shall refund all duplicate transactions within 12 hours.
Sometimes you might need to cancel an order in progress. If so, contact a My Homework Empire support agent via live chat, phone, or email. Don’t forget to specify the cancellation reason(s). A customer rep will reach you immediately. Be ready to clarify the reasons, details, and the preferred method to receive your refund.
If the quality of our discussion board assignments does not meet your standards, send your complaint within 3 days of its deadline. Similarly, include a summary of your complaint. This lets us know which instructions were not followed and areas that need improvements. As soon as we receive your complaint, we shall revise your order within 14 days of the deadline where instructions were not addressed.
After an order’s revision, you have 3 days to review it and file further complaints, if any. . Be sure to include relevant details of problematic areas in your complaint. Within 4 hours, our Customer Relations Department will review your claim and get back to you with a refund of the multiple discussion board assignments help orders you placed.
If you fail to lodge a complaint or comment within 3 days, the Company will treat such solutions as meeting your instructions and requirements. In this case, no further revisions or refunds are possible.
Once a full refund is issued, the Company retains authorship of an assignment and you cannot post it online or use it anywhere else. Plus, upon our discretion we can use it for educational purposes where we deem fit. So, if that occurs, the content of the paper is searchable online. This means we cannot remove its content from linked web pages nor search engine caches.
My Homework Empire uses only the best-qualified writers to produce discussion board assignments help to students. On some rare occasions, we may lack a suitable writer to work on your order. In that case, you will receive a notification. We shall also update you on the progress we have made looking for a suitable writer for you. Even so, we might fail to find one. If that eventuality comes up, you are entitled to a full refund.
Likewise, if you request for a preferred or different writer to revise your assignment and we cannot find one, our Customer Relations Department will review your request and advice accordingly. Typically, this process entails issuing a full or partial refund.
If you cancel an order before an expert begins working on it, we shall levy a 25% cancellation fee. But if an expert has already begun working on it, you can choose to continue the order or we deduct an amount equivalent to work done so far plus the 25% cancellation fee. Why do we charge a cancellation fee? Because we value our writers and we have to reimburse them for any inconveniences caused.
NB: We do not issue refunds for services such as plagiarism reports, samples of discussion board assignments help, proofreading, or resume writing services. My Homework Empire offers no cash refunds either. If a claim is genuine, all funds are credited through your preferred payment channel.
Note that, if a claim does not satisfy the above requirements, the Company considers it valid and no refunds will be forthcoming.